Your account, shipping, refunds and returns. By placing an order you will be agreeing to the below terms and conditions.

Account

• Creating an account with Your home and more where you are to select your own login information, including a password. We recommend that you keep this information safe and you are responsible for any unauthorised access.  

• All personal information we hold about you will follow the guidelines of GDPR 2018. Should you request that your account be cancelled at any time, your home and more will endeavour to complete such a request. 

Shipping 

• Your home and more aim to have your order shipped within 2 working days from when the order is received.

• Your home and more do not accept responsibility should a reputable courier leave your parcel in a safe place and it is not there when you arrive. Please be aware that you are leaving your parcel in a safe place at your own risk. We advise you to update your tracking information should you wish for your parcel to be placed in a secure location, delivered at another time or left with a neighbour. 

• A refund or replacement will not be issued at your request without an investigation.

Returns and refunds 

• Your home and more will accept refunds within 14 days. 

• Returns are payable by the customer unless faulty or damaged.

• Any refunds will show in your account within 14 days depending on your bank.